ARMA Blog

Small Business, Government Contracting & Customer Service

Spotlight: HOPE Inside Small Business Empowerment Initiative

ARMA Inc. - Wednesday, November 19, 2014

In the coming year, DC will be seeing the roll-out of an area branch for Operation HOPE, a

program aims to increases the number of young Americans involved in small business and entrepreneurship, as well nurturing the development of small businesses across America's underserved communities.  - See more at: http://www.operationhope.org/entrepreneurship#sthash.JVzYpbFV.dpuf
program aims to increases the number of young Americans involved in small business and entrepreneurship, as well nurturing the development of small businesses across America's underserved communities.  - See more at: http://www.operationhope.org/entrepreneurship#sthash.JVzYpbFV.dpuf
program aims to increases the number of young Americans involved in small business and entrepreneurship, as well nurturing the development of small businesses across America's underserved communities.  - See more at: http://www.operationhope.org/entrepreneurship#sthash.JVzYpbFV.dpuf

program that aims to increases the number of young Americans involved in small business and entrepreneurship, as well nurturing the development of small businesses across America's underserved communities.

The nonprofit describes themselves thusly:

The Operation HOPE Small Business Empowerment Program is designed for aspiring entrepreneurs from low-wealth neighborhoods. We combine business training and financial counseling with lending services so our clients get all the tools and resources they need to make their dreams a reality.

Our program uplifts underserved neighborhoods by promoting our clients’ success and fueling the creation of jobs within the community. Through partnerships with over 25 direct lenders nationwide, we provide access to a wide range of small business loan options as well as crucial business services, training, information, and resources

- See more at: http://www.operationhope.org/small-business#sthash.YVKoCovU.dpuf

The Operation HOPE Small Business Empowerment Program is designed for aspiring entrepreneurs from low-wealth neighborhoods. We combine business training and financial counseling with lending services so our clients get all the tools and resources they need to make their dreams a reality.

Our program uplifts underserved neighborhoods by promoting our clients’ success and fueling the creation of jobs within the community. Through partnerships with over 25 direct lenders nationwide, we provide access to a wide range of small business loan options as well as crucial business services, training, information, and resources

Staffing Infographic

ARMA Inc. - Friday, November 14, 2014

Contracting means staffing.  And staffing means finding talented people to fill positions with.  This infographic gives some great advice on finding and implementing that talent.

Quoted on Business: Cheryl Wood

ARMA Inc. - Wednesday, November 12, 2014

Words to live by from coach Cheryl Wood:

Don’t throw away your most valuable asset, time, while waiting for validation or permission from anyone else to pursue your dreams and aspirations. Unapologetically remind yourself that you’re enough just as you are and focus more on what you have than what you’re lacking.

Read more of her motivational words here.

Starting to Finish

ARMA Inc. - Wednesday, November 12, 2014

Julie Gordon White of Intuit has some great advice on why you should always be keeping in mind how your small business career will end, not just how it will continue.  Here are her reasons:

1. You Will Determine Your Most Profitable Business Model

2. You Will Understand the Value of a Rinse-and-Repeat Revenue Stream

3. You Will Make the Extra Effort to Document Your Processes

4. You Will Know How to Value Your Own Business as a Measurement of Success and in the Event of an Unsolicited Offer

5. You Will Naturally Think Bigger, Grow Bigger and Have More Fun in the Process

Visit her full post to read more.

Women in Leadership

ARMA Inc. - Friday, November 07, 2014

 

Thinking of starting a small business or moving towards leadership roles?  Don't hesitate.  Business needs your expertise.
 

Avoiding Indifference

ARMA Inc. - Wednesday, November 05, 2014

68% of customers stop doing business with a company because of an attitude of indifference by an owner, manager or employee. 

--  Rockefeller Corporation of Pittsburgh , via Who's Your Gladys?

Secrets for Successful Family Business

ARMA Inc. - Friday, October 31, 2014

Intuit has a great article featuring Henry Hutcheson sharing his wisdom for successfully working with transitions when you're a family owned business.  Many of the pointers are equally relevant for a business ventured between friends as well.  Below are his six pointers.  Head over to Intuit to read the full article.

  1. Tell each other difficult truths.
  2. Clearly define each family member's role.
  3. Always keep an eye on the numbers.
  4. Don't overpay family members.
  5. Don't hire or promote family members who aren't qualified.
  6. Remember that transitions don't happen automatically.

Image: "The Best Standards"

ARMA Inc. - Wednesday, October 29, 2014

An image to inspire you from Gapingvoid:

Difficult Conversations

ARMA Inc. - Monday, October 27, 2014

This post at Who's Your Gladys? about communication really resonated with the staff here at ARMA.  This is just a snippet from a great case study about how stressful and unproductive bad communication can be:

Problems can be solved. Once Bill presented what he needed in a friendly and professional manner, the client was more than happy to provide him with what he needed ...  Relationships can be strengthened. When Bill decided to have a straightforward exchange with his customer, he took responsibility for his side of the vendor-client relationship. Authentic, bonded relationships happen when both sides can speak their truths.

Read the full article to see more about how they got to this point.

Small Business Expenses [Infographic]

ARMA Inc. - Thursday, October 23, 2014

Useful for a little perspective:


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