Information Technology Support

 

Engineering & Technical Support

ARMA offers a full line of engineering and technical solutions for federal and commercial customers nationwide.

We have proven experience in helping organizations control and reduce costs, solve engineering and logistic problems, repair systems, and manage programs.

Data Management

ARMA specializes in research and data collection for a variety of special projects and/or surveys. ARMA has the ability to prepare and maintain reports on assigned projects.

Network & System Development

ARMA specialists can administer a package of solutions that support the development of the clients’ network. The configuration of these solutions are comprehensive in nature and can adapt to any changes in requirements.

  • LAN/WAN configuration and management
  • System analysis and planning
  • System integration engineering
  • Software requirement analysis
  • Helpdesk and desktop support

IT Support Services for the Government

Information technology is the backbone of many companies. With a proper IT infrastructure in place, businesses are able to automate important processes, improve internal and external communication, and use reporting to get a better understanding of how the company is functioning.

ARMA supports clients with a number of important IT services, including:

  • Helpdesk services: we provide a comprehensive support resource for your team members to call upon when they need help with any part of the hardware or software tools that they use to complete their work;
  • Data entry: our company can help you reduce the investment of time required to enter important data into the right databases, which helps you improve operational efficiency and get more out of your resources;
  • Database maintenance: from a minor tweak to a complete audit, ARMA understands what is required to keep your IT databases running at the highest level. We can help you create and manage databases in all of the latest formats, such as SQL, Oracle, and Access.

These are just a few of the ways that we have supported our clients in the IT world. We can also help with tasks like phone logging, certificate production and delivery, and the resolution of data discrepancy issues. We have a wide range of past experience and have worked on projects with high-profile clients like the United States Coast Guard and the Department of Transportation.

As a woman-owned small business, we emphasize service and personal attention for all of our clients. ARMA will help your IT division get its most important tasks done at a reasonable price, which will give you more confidence about the success of your organization as a whole.