“A small company often captures its working
knowledge in the minds of its early employees. As a result, you may
struggle to educate new hires, and some people may have a
disproportionate amount of power or responsibility simply because of
what they know (rather than what they can do). To grow smoothly, be
disciplined about documenting your best practices and sharing them with your team.”

AJ Shankar of Everlaw, Inc. at Small Biz Trends